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What are AI agents?

AI agents are AI systems that complete multi-step tasks on their own, such as reading a request, looking up the right information, drafting a response and routing it, inside the tools a team already uses. We build custom AI agents for repetitive work and keep a person in the loop on the decisions that matter.

AI agents that take on the repetitive work.

We build custom AI agents for the work your team repeats every day, such as intake, routing, document review, drafting and reporting. Agents run on your own data, connect to the systems you already use, and keep a human in the loop on the decisions that matter. For government, we build AI solutions for a specific department, not one-size-fits-all tools.

Custom AI Agents

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AI agents built around one job your team does over and over, such as intake, routing, research, drafting or reporting.

Each agent connects to the tools you already use, so work moves between systems without manual copying.

Workflow Automation with Human Oversight

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AI-assisted automation for case routing, eligibility intake, document review and backlog reduction, always with human-in-the-loop oversight.

Workflow automation across CRMs, ERPs and other business platforms using Make, Zapier, n8n and custom scripts to eliminate manual data movement.

Private AI on Your Data (RAG)

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Custom GPT, Claude and open-model integrations with Retrieval-Augmented Generation (RAG), so AI works on your private data instead of the public internet.

Internal AI tools built so sensitive content is never used to train public models.

Government AI Solutions

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AI solutions built for a specific department and the work it does, not one-size-fits-all modules.

We sit down with a department’s staff, find the repetitive tasks, and build AI agents and modules for them. View our government capabilities.

Registered for federal work: UEI GGUGKJTEMU73 · CAGE 16SZ9.

How it works

How we build AI agents

01

Sit down with your team

We map the workflow with the people who do it and find the repetitive steps.

02

Design the agent around one job

We define what the agent reads, what it does, and where a person approves.

03

Build it on your data

We connect your systems and private data, so the agent works on your information without training public models.

04

Launch with human oversight

Your staff review the agent's work, and we refine it as new needs come up.

FAQ

Common questions

What can an AI agent do for my team?

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An AI agent takes on repetitive, multi-step work such as intake, routing, document review, drafting and reporting, so your staff spend their time on decisions instead of copying information between systems.

Is our data safe with a custom AI agent?

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Agents run on your private data using Retrieval-Augmented Generation (RAG) and are built so sensitive content is never used to train public models. A person stays in the loop on the decisions that matter.

Do you build AI solutions for government agencies?

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Yes. Government AI solutions are built for a specific department and the work it does, with human-in-the-loop oversight, not as one-size-fits-all tools. The Livingstone Solution is registered for federal work under UEI GGUGKJTEMU73 and CAGE 16SZ9.

What is the difference between AI agents and AI training?

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AI agents do the work. AI training teaches your people to use AI on their own tasks through workshops and custom AI modules. Many organizations use both: agents for repetitive workflows and training so staff get the most out of AI every day.